ABOUT US
Tariffmatch Limited are a UK based global consultancy offering Telecom Providers unique web based tools proven to increase revenues, reduce cost of sales, improve customer relations and streamline operations.
Formed in 2004 Tariffmatch is a privately owned company which operates on behalf of Telecom Providers whilst maintaining its independence and impartiality.
CUSTOMER FACING SERVICES
Telecom Providers use Tariffmatch to provide their prospective and or existing customers two main services.
ACQUISITION REPORTS
Telecom Providers account managers generate our “Voice Audit & Proposal” reports online to prospective customers in order to show an accurate, independent view of the impact of migrating business from an existing supplier.
These reports are not only proven to increase the likelihood of a sale but also provide significant time savings for sales forces.
RETENTION REPORTS
Telecom Providers account managers generate our “Loyalty Rate Review” reports online to ensure existing customers tariffs remain competitive in the market in return for extended contracts.
Account managers generate our “Health Check Reports” proactively on a regular basis to ensure contracted rates are correctly in place reducing disputes and potential churn.
All acquisition and retention reports include a full and detailed breakdown of the calls made to allow profile management.
INTERNAL BENEFITS
Telecom Providers use the Tariffmatch “Management Information Suite” to gather and analyse data and activities in order to:
- Assist provisioning
- Assist marketing
- Check margins
- Provide prospect lists
- Improve communications
- Set pricing
Tariffmatch uses electronic billing data submitted by Telecom Providers through an online portal to produce its reporting and analysis.
Tariffmatch can deliver analysis and reports based on any Telecom Provider’s billing from any country.
clear impartial independent solutions